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Frequently Asked Questions

What are my responsibilities as a water and sewer customer?

What are the property owner's responsibilities?

How do I report a water and sewer emergency when the City offices are closed?

Is remote water meter reading accurate?

How can I locate the main water control or "shut-off" valve?

Who is responsible for a frozen water meter?

Does the Utilities Division deal with landlord/tenant relationships?

Can my water be shut off while I'm on vacation?

How can I identify City employees?

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